Our Reviews

It took a long time to get parts for my car, I didn't know my parts were coming from Korea, but once they were here everything went smoothly, and Tad was very helpful during this time I was glad to get my car back, just like new again. Thank you

Every time I go in I am always helped and catered to what I want! Thank you.

The experience at the dealership was great good cars good people good business

Everyone was beyond helpful. I got exactly what I wanted and Austin was down to earth but also professional. I’m so happy with my purchase and my experience.

I knew what I wanted before even visiting the dealership and on my first visit I told the Sales Consultant. The dealership didn't have actually what I wanted but worked at finding me one. I ended up changing a little on what I wanted and called Will Lesko to tell him. It just happened that they had just had what I settled for delivered that morning. He sent me a video of the car, he knows my wife is bedridden disabled and I am her only caregiver. I called Will and told him I was on my way to look at and buy the car. I feel Will put a little extra consideration into what he knew about our situation and that was a part in what sold me on buying from Heritage Chevrolet. We now have our new car and we are well satisfied. I have bought new Chevrolets since 1987 and this buying experience was near the top of all of them.

Everyone we talked to at the dealership was very nice and friendly. This is the second purchase we’ve made from Heritage and would buy from them again. The staff was Knowledgable, went the extra mile to get exactly what we wanted, and we never felt like we were pushed into anything we didn’t want or need. 10/10 recommend.

Great advisors and quick service

Everyone was very helpful and answered all my questions patiently! I got a good deal and love my new Chevrolet Equinox!

I’ve been dealing with Heritage Motors for many years. Not only do they offer great service but they have a unique ability to make everyone feel comfortable and confident that will get a great buying experience.

I had three GMC accessories installed on my Sierra pickup at the dealership. Had a great experience, they did a great job. JP my service advisor kept me informed throghout the process. Highly recommend Heritage Automotive Center for all your service, body and sales needs.

Very well ran. No long wait to have service to our vehicle. Pleasant employees.

Everything was perfect!!

Took a few minutes before someone tried to help me. Several people walked around the vehicle after I pulled up in the service area before asking if they could help.

Reagan Huffines was absolutely phenomenal to work with. She was attentative and answered any question I had, and was a pleasure to talk to. She earned my business at Heritage Automotive, Lawrenceburg TN that day!

Carlton was a great salesman

I had a wonderful experience at Heritage Automotive. My sales person was professional and courteous. The buying experience was quick. I will definitely be back!

Great

no issues. always a good experience.

Heritage is always friendly and quick to get on the job. They always take my vehicle in quickly and get right at it. I usually wait less than 1.25 hours.

Friendly caring and helpful

It was a Great Experience.

Diagnostic went very well and the repair was done quick and right, problem solved

Everyone is always very kind and helpful

I was created soon after arriving. I asked to speak to Carlton and he got with me right away. Good communication amongst the staff and they moved quickly

The service was very fast and nice people

Awesome employees at the dealer ship

Just very professional and friendly

Headlight replacement. Efficient and friendly

N/a

Great experience and very timely with completing the service needed on my vehicle.

Comfortable chairs in the waiting room were helpful. I liked the television as well.

Austin is always courteous. My vehicle was ready in a very reasonable amount of time

Everything perfect as always. Service guys are wonderful! Everyone is so friendly. The service department is what makes this dealership outstanding !!

My buying experience was very pleasant, and the Salesman was very polite and answered all my questions. They were very helpful in showing me the features of the new vehicle and getting me set up on all the options. Overall, it was a very enjoyable buying experience.

Excellent service today. I had an urgent service need and Tad, Austen, and the Service Department handled my unexpected situation quickly and efficiently. Thank you for always helping me !!!!!

Every single person I talk to was fantastic yea I will recommend people to yall

Great service from the team

Didn’t really seem concerned that my ignition key is really difficult to remove and my transmission shifts hard in cold weather. Couldn’t tell me the price difference between Mobile 1 and Delo. Didn’t seem interested in selling me some steps for my truck. Another customer setting beside me said he wouldn’t be back. A little enthusiasm would go a long way.

Took care of everything that I asked them to do

Was very helpful through the whole buying experience. Even though I’ve lived in the same town as this Chevy dealership I had never done business with them, I had mostly bought Ford products. After getting to know some of the sales group and working through some options I pulled the trigger on a Silverado 1500

Everything was great from start to finish. Highly recommend Heritage Automotive!

All went well

Staff handled everything professionally

I worked with Nick Mashburn. He made the entire process of finding a new vehicle so easy.

As always, Heritage employees were courteous and helpful. I had my car back with a fresh oil change and my tires rotated in a short time.

Wonderful fast and efficient service. I always feel welcome and am treated like a valuable customer.

Nick and the finance man were very friendly and persuasive.

Very friendly, very professional

WOULD HIGHLY RECCOMEND REAGAN

Fast and efficient

The GM matched a deal from another out of state dealership to gain my business

Got done in quality time

Excellent communication and very professional. Enjoyed the experience.

Did not appreciate paying $100 porition for the oil of the oil change, when I can buy it retail for $55.94 and have 2 quarts left over and GM buys it oil bulk. Although I requested the 0W40 oil with my 6.2L engine (24.6K miles) and despite having both valve banks replaced, I would think they could have told me of the huge up charge from 0W20...

Everything was fine. No problems

My experience was excellent. My problem was fixed quickly and efficiently.

In and out on a timely basis. Great work!

We went in for an oil change and came out with 3 loose valve stem covers and 1 missing. Also, the things on the check list sheet that they did either didn't happen or they were blind. On the passenger side windshield wiper, part of it was torn and flopping. We have gotten one since the oil change 5 days ago, but it was marked that it had been checked and was good! We have let them do our oil change 3 times and we've had an issue each time. Nothing major but still a problem. We won't be taking it back there for service again.

Easy in and fast service

Job was completed in a timely fashion!

Everything was great. In an out pretty quick

N/a

Great place friendly service

I’m always taken care of! Trust my vehicle with no one else.

Great service

It was very good